We provide passenger and ramp services in 37 stations in Europe.
- Reservations and ticketing
- Check-In services and Departure Control Systems
- Arrival and Departure services (including transfer and close-out)
- Boarding assistance
- Special assistance for passengers with reduced mobility and for unaccompanied minors
- Baggage services and lost and found baggage services
Ramp services and traffic operations
- Ramp Handling:
aircraft loading and unloading, pushback and towing, headset, marshalling, toilet and water services, ground power, airstart, cleaning, de-icing, passenger ground transportation, crew transport, freight and baggage transfer, loading of catering, etc.
- Traffic Operations:
flight documentation and planning, crew briefing, weight and balance, load plan and load sheet, ground to air communication, flight supervision